D-Ultimate Unlocker guide

Video

Unlock

Please note the guides are only guidelines as it varies a bit depending on model and software version.

1. Before we start, make sure you have installed drivers for the USB-cable: Driver guide
2. Download the software from the link in the email you received from us with login information.
3. Open the client. Right click and choose 'Run as administrator'.
4. Run the software, go to Settings tab and enter username and password.
5. Go to Job tab and follow the on screen manual. Do this and the software starts unlocking your phone automatically. For most phones you must turn it OFF, and then connect it to the USB-cable while pressing 2 and 5 on the phone.

Error

1. The software gives wrong username / password.
Please copy/paste the username (E.g.: user_8651b77c), password (E.g.: b4Qvxrk6) into the correct fields in the Settings tab and press Save.

2. Nothing happens when I connect my phone to the software.
Either your drivers are not installed correctly, or you do not connect the phone correct. To connect it correct, please press and hold the specific buttons before, during and up to 10 seconds after you connect the phone. To make sure the drivers are OK, please read our Driver guide.